eToro Help: How to Communicate with the Customer Service Team

logomark Filippo Ucchino calendar Last Updated: November 2021 timer 2 min read
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Are you looking for eToro’s contacts for a particular request, or for a simple ticket?

There are several ways to get in contact with eToro’s customer service, three of which are the most useful.

We’ll list them below.

Depending on your issue, some channels are better than others.

Table of contents

eToro Customer Service – How to get in contact with eToro

Let’s quickly see what they are and why.

eToro Contacts – Automatic Questions & Answer

There are many cases in which the answer to some doubts can be easily found by ourselves.

eToro’s “Ask a Question” tool provides answers automatically, which can certainly save us some time.

Here you’ll find all the answers to the most frequently asked questions.

Click here to ask eToro an automatic question.

eToro Contacts – Tickets opening

For more complex questions and requests, we suggest opening a Ticket at eToro’s Customer Service Centre.

This is the best way for a particular request to be fulfilled quickly and easily.

Click here to open a ticket with eToro.

eToro Contacts – eToro’s Support Live Chat

The fastest way to get in contact with an individual in the Customer Service department at eToro is certainly the Live Chat.

The Live Chat is suggested only for minor doubts, it’s definitely not the best place to have eToro explained to you from scratch.

You’ll need some time for that, that’s why our posts will definitely come in handy. Here’s where you should start from:

If you have a quick doubt you want to clear, and you haven’t found the answer in eToro’s Automatic Support Center, the Live Chat is probably the best way to go.

Click here to access eToro’s Live Chat.

eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.

Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

Past performance is not an indication of future results.

Cryptoassets are volatile instruments which can fluctuate widely in a very short timeframe and therefore are not appropriate for all investors. Other than via CFDs, trading cryptoassets is unregulated and therefore is not supervised by any EU regulatory framework.

eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.

About the Author

Filippo Ucchino

Co-Founder - CEO - Broker Expert
Filippo is the co-founder and CEO of He has 15 years of experience in the financial sector and forex in particular. He started his career as a forex trader in 2005 and then became interested in the whole fintech and crypto sector.
Over this time, he has developed an almost scientific approach to the analysis of brokers, their services, and offerings. In addition, he is an expert in Compliance and Security Policies for consumers protection in this sector.
With InvestinGoal, Filippo’s goal is to bring as much clarity as possible to help users navigate the world of online trading, forex, and cryptocurrencies.
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Trading CFDs, FX, and cryptocurrencies involves a high degree of risk. All providers have a percentage of retail investor accounts that lose money when trading CFDs with their company. You should consider whether you can afford to take the high risk of losing your money and whether you understand how CFDs, FX, and cryptocurrencies work. Cryptocurrencies can widely fluctuate in prices and are not appropriate for all investors. Trading cryptocurrencies is not supervised by any EU regulatory framework. Your capital is at risk. The present page is intended for teaching purposes only. It shall not be intended as operational advice for investments, nor as an invitation to public savings raising. Any real or simulated result shall represent no warranty as to possible future performances. The speculative activity in forex market, as well as in other markets, implies considerable economic risks; anyone who carries out speculative activity does it on its own responsibility.
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