eToro Account Verification: tutorial and solutions to problems (2025)

Effortlessly navigate eToro account verification with this step-by-step tutorial and solutions to common issues in 2025.

Verifying your account ensures secure trading, compliance with financial regulations, and access to all platform features. Learn how to upload required documents, such as your passport or ID, address proof, and tax information, with detailed instructions for each step.

Discover why verification is necessary, how long it takes, and tips to confirm your phone number seamlessly. Facing delays or stuck on pending verification? This guide provides actionable solutions to speed up the process and troubleshoot common problems effectively.

How to verify the eToro Account?

There are three steps to verify the eToro account. The steps to verify eToro account are listed below.

1. Confirm Your Phone Number: This should be a very simple procedure to verify your telephone number. It will also help to speed up the process. Simply enter your current telephone number when prompted by the pop-up screen. This will allow you to select your own country code and input your number. Within a few seconds (1-2 mins maximum), you should receive a text message. Within this message will be a 5 digit code. Simply enter this code on the next screen in order to verify your telephone number.
2. Upload Your Passport or ID: In just a few moments, you will have reached the final stages of account verification for eToro. This is where you will need to have your passport or ID card, and other documents ready to upload.If you are using an ID card such as driver’s license or other form of national identity card (check with support team to make sure the document is acceptable before uploading) then you will need a clear photo of both front and back of the card. eToro themselves say that the fastest way to verify your eToro account is by uploading a picture of your passports. In this instance again you should make sure that your picture follos the prescribed guidelines to avoid any delay. Your passport should be a clear, colored photo which displays your full name, date of birth, expiration date, and the document number. This must fit the file types and resolution requested by eToro.
3. Upload Your Address Verification: For the address verification, a bank statement or utility bill works just fine. These are probably the easiest and most accessible documents which you have around. Just make sure that it includes your full name and address as you used to register with eToro, and a date of issue. Some bank statements may not have an exact date of issue, so please try to make sure you have one before verifying your eToro account. Also make sure the image you upload is clear, and that all four corners of the page can be seen.
4. Upload your Tax Number: Your tax number is something which you probably know. If not, then it would most likely be noted on some tax returns or other form of employment documentation. Simply enter the number when prompted.

Why do you Need to Verify Your eToro Account?

Verifying your eToro account is an essential step that ensures your access to a secure and fully functional trading platform. It helps protect your account from unauthorized access and supports compliance with global financial regulations, safeguarding both you and the broader eToro community. By completing the verification process, you align with mandatory requirements that enable seamless trading, withdrawals, and platform interactions.

This process is deeply tied to eToro’s commitment to maintaining trust and credibility. Verifying accounts reinforces the platform’s adherence to legal and ethical standards, enhancing its position as a reliable, secure trading environment. It underscores the company’s strategy to prioritize user safety while meeting international regulatory demands.

The verification process is built for accuracy and dependability. It ensures that all provided information is validated carefully, minimizing errors and enhancing trust. By verifying your account, you play a part in creating a consistent and safe trading environment for all users. eToro’s verification requirements are built on industry standards like Know Your Customer (KYC) and Anti-Money Laundering (AML) practices.

eToro is regulated and compliant with several of the world’s top regulatory bodies such as the Cyprus Securities and Exchange Commission (CySEC) in Europe, the Financial Conduct Authority (FCA) in the United Kingdom and the Australian Securities & Investments Commission (ASIC) in Australia. The account verification helps eToro adapt regulatory requirements. It’s a system designed to ensure global accessibility while respecting local rules. As financial regulations evolve, the verification process on eToro is designed to adapt.

Completing the account verification allows to unlock all the features of eToro, such as deposits, withdrawals, and unrestricted trading. Without verification, your access is limited, emphasizing the importance of this step for fully engaging with the platform and protecting its ecosystem.

What Documents Do You Need for eToro Account Verification?

The documents you need for eToro account verification are listed below.

• Proof of identification: This can be in the form of your passport, driver’s license, or national identity card, although a passport is reported to be the fastest method.
• Proof of Residence: This can be something like a recent bank statement, utility bill, or tax certificate. Any type of official document which must feature your full name as on your account, address, and date of issue.
• National Tax Number: This is a government issued number which you should have to identify how much tax you are paying. If you do not have this, or any other questions regarding tax issues with your eToro live account, the eToro support team can help you quickly.

These are the standard documents which you will need in order to process your eToro account verification. However it’s always recommended to start your trading journey in a risk-free environment such as the eToro demo account.

How to know if your eToro account is verified?

Once your submitted documents are reviewed, eToro typically sends a confirmation email. For a quicker way to check your status, log in to your webtrader account and navigate to the Settings page. From there, access the profile section, where you’ll find your account verification status. A verified account will display a green “verified” badge, along with green checks indicating approval of all required documents, such as your ID and address proof. If you don’t see these indicators, review your submissions for accuracy.

How long does the eToro account verification take?

The eToro account verification is very fast and takes 3 business days under normal workload. However, when eToro receives an exceptional amount of requests in a short period of time due to market news or other reasons, the verification process may take up to a week to be completed.

Though having your trading account verified doesn’t necessarily mean that you have to deposit money, if you don’t have one it is a good practice to open a free eToro demo account first, which can be opened with ease in a few minutes.

What are the Causes and solutions of the Pending Verification?

Many people seem to face problems when having to verify their eToro account. In fact it seems that in some cases the eToro account verification takes too long, but why is that? And is it really a problem or it is simply how things work with the broker?

Well, let’s start saying that if you’ve submitted successfully all your documents and information, you have done your part and now it’s up to eToro completing the account verification process.

But, why is the account verification set as “pending” by eToro?

The answer is quite simple: having a “pending” verification is completely normal. It means that eToro has successfully received your documents and is taking charge of your profile verification. Keep in mind that eToro has millions of customers worldwide, and it constantly receives thousands of new customer applications each day.

Your application, just like the others, must be double checked several times. eToro has to make sure that the personal information you have provided are legit, and this means that the verification process can generally take up to 3 business days to be completed (even over a week when there is an abnormal quantity of application in a short period of time).

But now you’re probably asking yourself… is there a way to speed up the verification process?

The answer is yes, and we’re going to disclose this in the next section.

How to speed up the eToro Account Verification?

To speed up the eToro account verification you need to submit the right documents in the correct format.

To verify your address, opt for official documents like a recent bank statement or utility bill over less formal options, such as letters from employers. These official proofs are processed more quickly and are less likely to be rejected.

For identity verification, using a passport is highly recommended. Unlike national ID cards, passports adhere to international standards, which makes them easier and faster for eToro to authenticate. By selecting the most reliable and verifiable documents, you can reduce processing time and ensure a smoother verification experience.